What is this course about
Confrontation: What's the Best Approach
Coping with Accusations in the Workplace
Personal Conflict Styles
Conflict: Avoid, Confront, or Delay?
Meeting the Challenge of Workplace Conflict
Preventing Unhealthy Workplace Conflict
Working Out and Through Conflict
Adapting Your Conflict Style
What are the course deliverables ?
• 6 months course access is provided Process
• Register for the course
• Get access to online content
• No fixed dates.
• Prepare and appear for certification exam
Conflict is inevitable in all parts of life - just read the front page news. Some conflict is unfortunate, unnecessary, and hurtful. Other types of conflict are healthy and serve to spur debate and make good decisions. It's no different in the workplace, where people with different styles come together to work, innovate, solve problems, and meet challenges. Given our differences, the pace we run, and the complexity of our jobs – conflict WILL happen. In this course, you'll learn how to prevent unnecessary workplace conflict, work through conflict using a process, and adapt your conflict style to others and the situation you're in.
Desired Course Seeker Profile
• No minimum eligibility
• No experience needed