Vskills Certified Business Development Executive (Govt. Certification) A GoI and GNCTD Co. Inititati

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What is this course about

1. Business Development Basics
1.1 What is Business Development
1.2 Business Development and Other Departments
1.3 Skills for Business Development
1.4 Business Development Drivers
1.5 Business Development Process

2. Sales Basics
2.1 What is Sales
2.2 Sales Responsibilities
2.3 Sales Techniques
2.4 Sales Cycle
2.5 Types of Orientation

3. Markets Analysis
3.1 Factors influencing consumer behaviour
3.2 Major Psychological Processes
3.3 Buying Decision Process
3.4 Organisational Buying
3.5 Business Buying Decision Process
3.6 Procurement Process
3.7 Managing B2B Customer Relationships

4. Customer Handling
4.1 Understanding Customer Behaviour
4.2 Customers Expectations
4.3 Building Customer Relationship

5. Client Management
5.1 Making Sales Strategies
5.2 Lead Generation
5.3 Client Acquisition
5.4 Sales Proposal
5.5 Filing Tenders
5.6 Client Retention
5.7 Client Relationship Management

6. Developing Sales Skills
6.1 Skills Development
6.2 Public Speaking
6.3 Personality Development
6.4 Self Grooming Tips
6.5 Positive Attitude
6.6 Positive Behaviour
6.7 Behaviour for Successful Sale Person
6.8 Listening Skills
6.9 Vocal Skills

7. Negotiation Skills
7.1 Negotiation Basics
7.2 Preparing for the Negotiation Process
7.3 The Seven Basic Steps in Negotiation
7.4 Best Alternative to a Negotiated Agreement (BATNA)
7.5 Tactics for Negotiation Process

8. Telephone Skills
8.1 Telephone Manners
8.2 Telephone Etiquettes
8.3 Managing Telephone Calls
8.4 Voice Mail Etiquettes

9. Stress Management Skills
9.1 Consequences of Stress
9.2 Reason/Causes of Stress
9.3 Signs of stress
9.4 Techniques of Stress Management

10. Time Management Skills
10.1 Time Management Techniques

11. Office Communications and Mailing Skills
11.1 Mailing Services
11.2 Addressing Envelopes
11.3 Effective Office Meetings
11.4 Office memos
11.5 Incoming Mail
11.6 Outgoing Mail
11.7 Fundamentals activities of mail handling department
11.8 Mail Automation

12. Managing Office Records
12.1 Filing and Record Keeping
12.2 Purpose of Record Management
12.3 Features of Effective Record Management
12.4 Information Types
12.5 Information Access
12.6 Type of Files
12.7 Procedure of Classification
12.8 Methods of Filing
12.9 Systems of Filing

13. Arranging Client Meetings
13.1 Types of Meetings
13.2 Type of Committees
13.3 Meeting Arrangement
13.4 Meeting Terminologies Glossary
13.5 Meeting Management
13.6 Meeting Room Arrangements
13.7 Planning and Scheduling Meeting
13.8 Meeting Minutes

14. Word Processing - MS-Word 2013
14.1 MS-Word Basics
14.2 Working With Documents
14.3 Customize the Word Environment
14.4 Editing a Document
14.5 Formatting Text
14.6 Formatting Paragraphs
14.7 Styles
14.8 Graphics
14.9 Proofing a Document
14.10 Page Formatting
14.11 Macros
14.12 Lists
14.13 References and Citations
14.14 Track Changes

15. Spreadsheet - MS-Excel 2013
15.1 Excel 2013 Basics
15.2 Workbook and Worksheet
15.3 Manipulating Data
15.4 Worksheet Formatting
15.5 Page Properties and Printing
15.6 Excel Formulas
15.7 Sort and Filter
15.8 Charts
15.9 Macros

16. Presentation Software - MS-PowerPoint 2013
16.1 MS-PowerPoint 2013 Basics
16.2 PowerPoint Presentation
16.3 Slide Formatting
16.4 Slide Effects and Slide Show
16.5 Printing and Publishing
17. Networking and Internet
17.1 Networking Concepts
17.2 Network types
17.3 Windows Networking terms
17.4 Sharing Local Printer
17.5 Connecting to a Network Printer
17.6 Internet
17.7 Web Browser
17.8 Uploading and download files
17.9 E-mail
17.10 Managing E-mail Accounts
17.11 Sending an E-mail from Outlook
17.12 Web based E-mail or Gmail
17.13 Digital Signature

18. Future Developments
18.1 Business Development and SEO
18.2 Social Media and Business Development
18.3 E-Commerce
18.4 Big Data
18.5 Internet of Things (IoT)
18.6 Automation and AI

 

What are the course deliverables ?

Process
• Post registration get login credentials of your online profile for exam scheduling
• Access e-learning online LMS and online practice tests
• Receive hard copy reading material
• Post preparation, schedule exam date and exam center from your online profile within one year of order date.
• Clear the exam and get hard copy and soft copy certificate with LinkedIn recommendation and tagging on MonsterIndia.com and Shine.com

Program Schedule

• Self paced learning
• Query resolution in online e-learning LMS.
• Exam held every month.
• Prepare and appear for certification exam within one year

Program Highlights

Benefits of Vskills Certification
• Government certification
• Tagging on MonsterIndia.com and Shine.com for more visibility amongst employers
• No Minimum educational qualification
• No time commitment
• Improve employability
• Certification valued and approved by Industry
• Become a part of Vskills Job centre for life
• Enriched professional experience by being a Vskills Alumni

Desired Course Seeker Profile

• No minimum eligibility
• No experience needed