VP - Operational Risk & Internal Control

Ikya Human Capital Solutions Pvt Ltd
  • Pune
  • 25-30 lakh
  • 10-15 years
  • Views
  • 02 Feb 2017

  • Risk Management

  • BPO/ ITES/ Call Centers
Job Description

Operational Risk
Define internal control framework
Develop the audit testing calendar to drive the audit/assessment
Define/ Own the Change control process for process documentation
Proactive identification, reporting, escalation and remediation of operational risk issues on an ongoing basis
Ensure compliance to the SoX 404 program

Quality Assurance Review
Conduct Quality Assurance Reviews on key process.
Adherence to the audit calendar including the SoX 404 audit
Liaise with the team leads to gain an understanding of key processes.

KRI/KPI Reporting
Ensure Key Risk / Performance Metric for the team are captured and Reported through Key Performance Indicator Reports
Co-ordinate the completion of the monthly Key Performance Indicators (KPI) reporting across CoE
Complete the compilation of the monthly reporting and follow up issues with the business as appropriate
Develop early warning signals to manage the process proactively


10+ years of post-qualification experience mainly into managing operational Risk /SoX 404

Risk Assurance/Advisory (i.e. Internal Audit, SOX 404 etc)
Proven track record of managing operational risk/internal control
Investment Banking Experience desired but not required
Strong Interpersonal skill involves daily interaction with the Team Leads across CoE
Good Stakeholder Management Service delivery head, Global /Regional leads
Attention to detail with consistency in quality and timely deliverables
Ability to multi-task in a dynamic environment should be good in organizing and prioritizing.
Proactive identification of Operational Risk
Excellent in Microsoft Excel, Power point and Word

Competencies/Skill sets for this job

Operational Risk Internal Control SoX 404

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