Team Lead - EMC- Avamar-backup

Ikya Human Capital Solutions Pvt Ltd
  • Hyderabad, Secunderabad
  • 15-18 lakh
  • 5-9 years
  • Views
  • 04 Oct 2016

  • IT/ Information Technology

  • IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Responsible for the service & support of our corporate backup and Storage devices within the Distributed Storage Services environment. As part of the service & support function this position delivers a high quality of service that relates to EMC Avamar, Data domain Storage unit technologies that our business partners use to manage/support their business 24/7 worldwide for our end customers.
Some of the various tasks that this position is responsible for include but are not limited to:
Break/Fix 24/7 shift and On call rotation assignments
Firmware/Microcode Management
Storage Infrastructure Management
Project Management
Problem Ticket Management
Service Request Management
Change Control Management
Audit/Security Compliancy
Performance Monitoring/Reporting
Resource Management
Performance Tuning

Competencies/Skill sets for this job


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