Voice Engineer

Ikya Human Capital Solutions Pvt Ltd
  • Pune
  • 10-16 lakh
  • 5-7 years
  • Views
  • 04 Oct 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Implement & follow high level designs for implementation/integration of Voice Product Standards Core Telephony, Voice, and Contact Center. This includes Site Configurations & understanding of Contact Center and Call Flow designs. Adhere to defined implementation and testing procedures. Administration and support on all Voice software and hardware. Advanced trouble-shooting and issue resolution skills on endpoints, gateways, site configurations, circuits, IPC, VPN endpoints, call routing- internal, WAN, and cross-nodes Hardware and software installations, upgrades, capacity-adds.

Competencies/Skill sets for this job

Integration Voice Contact Center Hardware System Integration Gateways

Job Posted By