System Administrator - NETAPP Admin ( L2 / L3 )

Ikya Human Capital Solutions Pvt Ltd
  • Noida
  • Confidential
  • 4-9 years
  • Views
  • 15 Sep 2016

  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Relevant Experience in NETAPP : 4 + years for L2
6+ years for L3

Job Description :

Good Technical Resource who can work on new proposals and provide solutions
Skills: HP/Netapp storage (1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowledge sharing & documentation Root cause analysis / Problem Management + Capacity / Architectural Management SLA compliance for ticketsValue Add Training / Mentoring
(2.) Incident Management + Change Management (Planning & Execution)On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results)KB preparation and review, Knowledge sharing & documentation Root cause analysis / Problem Management + Capacity / Architectural Management SLA compliance for tickets


Competencies/Skill sets for this job

L2 L3 Incident Management Netapp Admin

Job Posted By