System Administrator - Problem Management

Spear Search Solutions
  • Delhi
  • 10-15 lakh
  • 5-10 years
  • Views
  • 02 Nov 2016

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking
Job Description

*Note:ITIL Certification Mandatory
*24/7 shift time

Timely escalations and Workflow within Service level agreements (SLA)
Builds knowledge repository to improve first call efficiencies.
Prevents and minimizes the adverse impact of Incidents through root cause analysis.
Documents and implements processes

Competencies/Skill sets for this job

Problem Management

Job Posted By

About Organisation

Spear Search Solutions