Manage the installation, monitoring, and fine-tuning of SAP Enterprise wide software ensuring the efficient and secure operation of the SAP systems, which include ECC 6.0, PI Process Integration, CHM Channel Management, GTS Global Trade System, EBP Enterprise Buyer Professional, Solution Manager and other SAP applications in a development and production landscape.
Manages the installation of new SAP systems and instances.
On-call rotation to cover 24X7 production support.
Oversees the daily monitoring of all the SAP systems, and assists in development of procedures and policy for the efficient operations of the SAP systems. Implements and maintains company policies and procedures for all BASIS related configuration standards and system resources.
Manages and provides guidance and subject matter expertise regarding fine tuning and in resolving problems in the SAP environment.
Works closely with other SAP basis and performance team members to optimize performance and troubleshoot problems.
Manage & troubleshoot interfaces and their communication.