Operations Manager for Leading ITES

2COMS Consulting Pvt. Ltd.
  • Hyderabad
  • 10-11 lakh
  • 4-10 years
  • Views
  • 06 Oct 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Responsible for managing overall operations.

Candidates must be flexible with rotational shifts

Candidates from F&A/ Pharma/ Publishing/ Technical Support domains WILL NOT BE CONSIDERED FOR THIS ROLE

 

Pointers:

4-10 years of experience into BPO/ITES/KPO operations
Current designation must be Asst. Manager / Deputy Manager/ Manager
Must have worked in Insurance/ Mortgage/ Claims/ Sales process/ Customer Services/ Customer Support process
Must have very strong PEOPLE MANAGEMENT skills
Must be completely versed with Operational Metrics, SLA Management, KRAs etc..


Competencies/Skill sets for this job

SLA Operations BPO KPO ITES Outsourcing

Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.