Technology Growth Platform (Application Services) Research Manager
Minimum Work Experience :10 years
Must have hands on experience:
10+ years IT services industry research and/or consulting experience required and/or IT analyst firm or demonstrated equivalent skill.
Work experience collaborating in a team of research professionals and coaching.
Working with senior executive customers, who are the users of research output.
Experience of writing reports, and presentation slides for delivery to internal and external audience
Experience of forecasting or statistical analysis using MS-excel
Experience with alternative modes of research delivery/data visualization tools also a plus (e.g., Tableau, etc.)
Education: A full-time qualification in business administration (MBA).
External Relationships: Awareness of Industry Analyst firms and information providers/sources is required.
Should have good working knowledge in requirements collection, design, development, and deployment:
Establish and execute overall strategy, focus and priorities for Application Services (IT services) research programs.
Build effective relationships with relevant Technology executives and stakeholders globally (including Marketing, Sales, Delivery, R&D, Offering Development, etc.) to ensure sponsorship and utilization of research services.
Manage and/or perform complex research IT services related topics. This includes research on geographic and/or horizontal segment trends, competitors, industry market trends and issues, and relevant technology topics utilizing a number of sources.
Work closely with other research colleagues and remain vigilant regarding IT Services-related research opportunities.
Determine required project resources and costs, and negotiate with customer. Oversee research projects, ensuring budget constraints and project record keeping requirements are observed. Define and manage the quality and quantity of research services.
Actively participate in, or lead, general secondary research responsibilities, e.g. participating in Research workgroups at local, regional or global level etc.
Reports to: Global TGP Research Lead / Senior Principal
Supervises: Supervisory or coaching roles for one or two individuals
Location: Bangalore, India