MS SQL Administrator

Soft tech Career Info system Pvt. Ltd
  • Bangalore
  • Confidential
  • 5-10 years
  • Views
  • 14 Dec 2016

  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Skills : MS SQL Admin

- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.

- Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.

- Plan and schedule Changes, Coordinating with different stakeholders.

- Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.

- Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys.

- Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members.

- Able to work on Knowledge acquisition and updates to related documents.

Job Posted By

O.P. Chawla