Manager/ Senior Manager - F&A Quality with an ITES Company

2COMS Consulting Pvt. Ltd.
  • Hyderabad
  • 10-13 lakh
  • 8-13 years
  • Views
  • 06 Oct 2016

  • Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

Lead Quality Projects for business, individually complete 4 high impact projects per year per corporate guidelines.

Lead & Drive continuous improvement projects to drive business impact for the client and also to mentor GB projects.

To work closely with operations and to lead / drive productivity initiatives for the account.

Drive and Track Quality DNA - training, testing & certification.

Lead any other analytics and continuous improvement initiatives

Monitor the Quality performance against Goals and report to Corporate

Be involved in new transitions and sign off on important tollgates

Black Belt Certified and F&A Quality Experience is Mandatory

Competencies/Skill sets for this job

F&A Quality Transition Continuous Improvement

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About Organisation

2COMS Consulting Pvt. Ltd.