Order Management - Manager

2COMS Consulting Pvt. Ltd.
  • Pune
  • 10-15 lakh
  • 5-10 years
  • Views
  • 12 Oct 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

- 4-5 years experience in Telecom industry,

Own the end-to-end service delivery processes for the respective regions.
Manage all operational activities defined by Business Owners
Ensure that Ordering Provisioning processes are completed in time for all customer requests and Order Management parameters defined by Clients are achieved and standard procedures adhered to.
Support Process Owners to identify roadblocks (commercial validation issues, technical & tool issues), implement improved procedures & contribute to achieve business objectives.
Conduct a weekly review of OM Process Adherence with Clients by extracting all the reports designed to measure OM performance parameters.


Competencies/Skill sets for this job

Om Oms Order Processing

Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.