Manager Project Management

Ikya Human Capital Solutions Pvt Ltd
  • Gurgaon
  • 12-17 lakh
  • 9-14 years
  • Views
  • 15 Sep 2016

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Job Title: Project Manager - IM

Identifies Information Services opportunities to improve business operations
Applies broad knowledge of information services by interpreting and planning projects and workload forecasts to manage and lead the team to deliver projects and services to time and budget
Develops and manages IM risks and controls framework to ensure business information and supporting records is available, accurate and secure

Provides service to organisation with a clear distinction of adding business value in order for the business to achieve its targets
Manage vendor SLAs and user service requests
Accountable for the management of operations and projects of Information Management Accountable for compliance to organizational records and information management policies
Provide the primary Information Management and Control functional interface and act as the Records/Document Management/library management Subject Matter Expert and Point of Contact.
Monitoring & reporting the usages, performance & ROI of IM Resources.
Promoting the role of IM.
Perform & facing Audits, Quality Assurance, Information Governance & Security.
Analysis of tools, techniques & Business Process Re-engineering
Managing & leading internal projects, services, change through the organization.
Introducing & launching of new services

Drafting of various documents like Reports, Plans, Policies, Procedures, Manuals, Work Instructions, Business Case, Scope of Work, Case Study, Technical Paper, Status Report, Business Plans, Business Continuity Plan, Sustainability Plan, New Services Plan, Service Portfolio, Service Catalogue, Document Numbering system, Filing System, Developed Project Management Framework, Audit & Assurance Framework, Project & IM Templates, Work Program, Roadmap etc.


candidates having 10+ years of experience should apply.
6 years of relevant exp. in IM Project Management is must
Must have handled oil & gas clients.

Competencies/Skill sets for this job

Project Management Projects Operations Audit Service Requests Vendor

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