1. Supporting the Core Systems of CIB with its primary offering on General Ledger, Clients referential & Credit Risk related information.
2. Provide technical support for core system, reporting and DWH
3. Adhere to SLA, provide 24/7 support to various internal customers, production batch processing ( EOD processing ) & online incidents, if any.
4. Lead production support (L1) team
5. Liaise with Infra structure teams for system and operational activities, to provide them with the required information and support related to core & transversal systems
6. Maintain application infrastructure for non-production environments and provide technical assistance to IT teams
. Unix/Aix, Oracle and TNG / Autosys are must -
2. Knowledge of DWH, Business Object, PL/SQL, MF Cobol is added advantage-
3. Atleast 6 years experience of leading production support teams. -