* Should have minimum 5 - 8 yrs of experience in SAP SD-TMS with E2E implementation and support experience.
* Must be well conversant in working on Incident, Problem, Change Management and Release Management processes and exposure to Remedy/HPSM tool would be added advantage.
* Willing to work in shifts and Handle support incidents and change requests.
* Should be flexible in working with onsite and offshore teams.
* Should have handled L2 support in support engagements.
Knowledge on the following:
* Create forwarding orders for your ordering parties
* Transfer orders and deliveries from different ERP systems
* Create freight bookings
* Plan the transportation and select carriers
* Tender transportation services
* Dispatch and monitor the transportation
* Calculate the transportation charges for both the ordering party
and the supplier side
* Consider foreign trade and dangerous goods regulations