To provide subject matter expertise for 24x7 SAN, NAS, Backup platform management, configuration, and troubleshooting. These platforms may include Storage Infrastructure components like SAN switches, FC/ SAS/ FCoIP connectivity and Fiber components.
Provide expertise for Database management (MySQL, MSSQL, Oracle)
To provide expertise in adoption of upcoming technologies like Storage Virtualization, Database etc.
Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed