Director - Operations

  • Bangalore, Delhi, Pune
  • Confidential
  • 15-20 years
  • Views
  • 30 Jun 2017

  • Operations

  • Internet/ ECommerce
Job Description

The Director of Operations is responsible for the delivery of all training services to customers. The role is required to establish, measure and improve on all key SLAs including customer satisfaction, cost management, service escalation 1. +16 years of operations, delivery management & SLA management
2. At least 2 years of experience in managing profit centers and budget management
3. Experience in global (US + India) services delivery
4. Ability to manage high performance managers

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