Delivery Excellence Manager - Black Belt Certified

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 10-15 lakh
  • 8-13 years
  • Views
  • 06 Oct 2016

  • Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

The Delivery Excellence Manager role would be of an Internal
Consultant to the organization.
Study & Identify areas of process improvement. iImprovement of projects. Manage & Improve client SLAs.
Engage in developing and planning of new projects
Effective written & spoken english communication skills
Ability to manage projects
Overall 7+ years of experience
Experience in Call Center a must
Proficiency in Excel
Currently Manager on Papers
Experience in quality

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About Organisation

2COMS Consulting Pvt. Ltd.