Call Manager

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • Confidential
  • 11-18 years
  • Views
  • 15 Sep 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Excellent know-how of ISDN Call processing, like Base Call and Supplementary Services
Excellent know-how of ETSI or ITU-T standards in this area (e.g. Q.931, )
Excellent know-how in ASN.1 (Supplementary Services like CCBS/CCNR etc.)
Excellent know-how in all kind of telephony features like Inquiry, Call Waiting, Intrusion, Call Completion, Conference Call, Transfer Call etc.
Excellent know-how of general telephony interfaces/services (e.g. ISDN BRA/PRA, Analogue, QSIG, plus proprietary interfaces)
Know-how in implementing/designing telephony services like Conference Services, Voicemail-Services, Call recorders etc.

Competencies/Skill sets for this job

Telephony Call Processing Analogue

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