AVP Delivery Excellence - Recruitment

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 10-15 lakh
  • 11-12 years
  • Views
  • 12 Oct 2016

  • Operations

  • Recruitment/ Staffing
Job Description

Leading the team of BPO Voice/ non-Voice delivery experts, and Six-sigma Black-belts to identify and drive delivery risk reduction initiatives, SLA achievement programs, and delivery value-add/ improvements initiatives using six-sigma techniques or otherwise. S/ he would also be interacting with clients on these initiatives, and also as part of pursuit support. The incumbent will be able to enhance his skill, knowledge and expertise through cross-functional learning and exposure through both functional and management interactions.

Competencies/Skill sets for this job

Delivery Excellence Sigma Support Risk Reduction Sla

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About Organisation

2COMS Consulting Pvt. Ltd.