Work Force Manager

2COMS Consulting Pvt. Ltd.
  • Kolkata
  • 10-15 lakh
  • 6-8 years
  • Views
  • 05 May 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Prepares intraday reports on staff attendance.
Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
Manages changes to scheduling to ensure adequate daily resource coverage.
Communicate with management and operations team to ensure compliance with company standards.
Maintain running report of attendance incidents.
Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures.
Analyze PTO submissions and approve/deny based on their effect on operations.
Monitor attendance and schedule adherence.
Processes schedule trade requests for posted schedules
Processes management requests for modifications of scheduling events (meetings/training, etc.).


Competencies/Skill sets for this job

Modifications Training Payroll Reports

Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.