Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
Trains Systems team in how to use new software and hardware developed and/or acquired.
Supervises Systems Operations including hiring, training, evaluating and disciplining. May guide or provide work direction to Systems Team, contract staff and/or student employees. Determines appropriate coverage for all hours of operation.
Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
Establishes, maintains and manages all Wintel Servers & accounts. Installs, modifies and maintains systems and utility software.
Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components.
Ensures high availability and acceptable levels of performance of mission critical host computer resources
Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations.
Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
Develops tools & automating procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.
Manages the data center and computer host systems including hardware and software licensing Stays current with technological developments in systems administration technology and recommends clients to take advantage of new technology.
Provide metrics for capacity management purposes. Support and maintain Active Directory. Support and configuration of Group policy. Provide Windows Exchange Email Server Support. Perform software and hardware firmware upgrades. Participate in disaster recovery testing. Prepare technical documents and attend Internal & External audits Windows 2003 Server and above deployment, configuration, troubleshooting.
Hands on with AD, Exchange, DNS, DHCP, DPM, ISA, SCCM, SCOM, HyperV, Lync, NPS, etc... Key Competencies