- Providing Advanced Windows server support and troubleshooting issues in an enterprise environment. - Developing scripts to automate administrative tasks. - Participating in on-call rotation and patching activities. - Develop processes/build documentation for upgrades, new technologies in - Standard Operating Procedure (SOP) format and able to ensure adherence to it. - Form good communication links with other technical teams, in order to increase the quality of support and service to the end user. - Be aware of new technologies that may be used to enhance or replace the existing services. Learn new technologies - be self driven and taught - Act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. - Experience with Windows administration in an enterprise environment (5+ years or equivalent). - Experience with complex Active Directory environment (5+ years or equivalent). - Experience with complex DNS environments. - Experience leading small projects and collaborating with cross functional teams on projects. - Excellent English verbal and written communications skills.