Webchat Process IN TOP MNCs in Kolkata.

2COMS Consulting Pvt. Ltd.
  • Kolkata
  • 2-4 lakh
  • 0-1 years
  • Views
  • 05 Oct 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

SALARY: 2.8 LPA to 4.5 LPA + Cab + Joining bonus + Incentive

WORK LOCATION: Kolkata

CANDIDATE SHOULD HAVE,
1.Good Communication skills
2.Flexible to work in shifts.
3.Excellent English - both verbal and written communication skills
4.Knowledge of customer service principles and practices
5.Good technical knowledge.(OPTIONAL)

QUALIFICATION: regular Graduate/PG.

EXPERIENCE: 9months and above (on papers)

JOB RESPONSIBILITIES:
1. Receive queries over mail and chat which involves working in different time zones
2. Receive queries from Global clients and initiate the right response to them, positively and professionally via MAIL AND CHAT. 


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2COMS Consulting Pvt. Ltd.