Voice Engineer- Cisco

ITBMS India
  • Pune
  • 10-15 lakh
  • 3-8 years
  • Views
  • 01 Mar 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Experience of Cisco support
Incident & change Management supporting Cisco UCCE/UCCH Contact Center Platforms
Experience on Cisco Hosted Contact Centre for UCCE platform.
Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
Scripting for call flow change or Holiday request.
Cisco Call Manager at some instances
Cisco IPCC & UC Skills - CUCX, CVP, CUCM, Cisco IM & presence, this is mandatory.


Competencies/Skill sets for this job

Cisco Icm Cucm Ipcc Cvp

Job Posted By

Vinoth Kumar
Head - Talent Management

About Organisation

ITBMS India