Vice President- Transition

First Call H Resource P. Ltd
  • Gurgaon
  • 25-35 lakh
  • 13-23 years
  • Views
  • 28 Feb 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Lead the effort on off-shore feasibility study, recommend transition approach and manage the project
Project planning, milestone identification and risk assessment/mitigation plan
Solution designing for Knowledge transfer from onshore SMEs/client teams , technology set up and hiring
Actively engage in creating process maps and defining measurements and metrics and SLAs
Interaction with senior leadership for feasibility analysis
Acts as the single point of contact for the project for client and internal stakeholders and works closely with all the support functions and operations within the organization.
Collaborate with onshore stakeholders for Communication and change management
Providing timely and accurate reporting and feedback of results during the migration phases and escalating issues where necessary
compile reports on all transition projects and assist in formulating strategies for opportunity identification thru data mining
Prepare budget plan by line of business basis the transition plan including preparation of Forecast process independently
Constantly innovate to provide value addition to the projects as well as improvise artefacts and improve project management methodologies to meet the different business requirements

Competencies/Skill sets for this job

Reports Data Mining Transition Migration

Job Posted By

About Organisation

First Call H Resource P. Ltd