Vice President- Process Automation

HUQUO CONSULTING PVT. LTD.
  • Delhi
  • 15-25 lakh
  • 10-15 years
  • Views
  • 02 Jun 2017

  • Operations

  • IT/ Technology - Software/ Services
Job Description

- Establish, track and report on process/ productivity metrics / efficiencies to deliver and exceed on SLA / business expectations

- Partner with Operations to jointly identify, prioritize and weed out operational issues / process defects leading to improvement / enhancement in quality / productivity

- Responsible for outlining the strategy and executables for QA function

- Partner with relevant teams to identify process gaps and work to eliminate these gaps through use of quality and process improvement tools (new business set up and steady state processes)

- Assist and support other productivity enhancement measures that may be undertaken by other departments through appropriate deployment of trained six sigma / quality resources to guide and steer such initiatives

- Build a strong quality function with a strong team capable of delivering on quality requirements

- Responsibility to lead technology based business strategies to improve processes and products

- Lead setup of offshore delivery practice for Insurance industry platforms


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HUQUO CONSULTING PVT. LTD.