Owning the end-to-end learning and development training program from design and creation to delivery.
Execution of consumer focused sales and retail training of channel partners staff
Build and implement post training tools to analyze training effectiveness and work with cross functional team to continually improve training curriculum to meet organizational needs.
Guarantees relevance and the quality of his training offer and its deployment
Anchoring and assisting company retail stores improvement activities
Training/coaching of Associates, Sales managers and channel partners to increase effectiveness of retail activities
Track, benchmark and report on training progress and skills mastery to demonstrate overall performance improvement
Partner with Sales team as a coach to improve sales acumen retail activities, cold calling techniques/best practices, SOPs, territory planning, account/pipeline management, etc.