Insurance training expertise and their key role would be to prepare new recruits and handhold existing team, by conducting orientation to sales process, developing individual coaching plans, determining the training needs.
Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.
Liaison with the Quality and Operations to identify, screen and execute process improvement plans.
Plan and improve training workshops and projects to monitor and groom weak performers.
Ability to execute training tasks/ assignment on short notice.