Job Description Grade: BPO 5 /4 Skill Set Mandatory - UiPath, Blue Prism Desirable: Automation Anywhere, etc Education Mandatory: Bachelors degree or equivalent work experience. B.E/ B.TECH (Not Allowed) Desirable Experience: Minimum of 5 plus years of relevant work experience Certified in UiPath, Blue Prism, etc. Shift : Rotational / Night Shifts Any other specific requirements (based on the past trend) Our process automation solution utilize Blue Prism, Automation Anywhere, UiPath software which enables business operations teams to automate processes quickly and autonomously through presentation layer integration. Process Automation Expert will deliver automated solutions to our clients and will contribute into all Meter to Cash services: Feasibility / Process Assessment, Solution design, product implementation, support and capability development. The ideal candidate will have good mix of business processes and IT skills, business thinking and client focused. Responsibilities Analyzing and understanding the business processes Identifying and communicating the technical software requirements. Designing automated process solutions in accordance with standard design principles and conventions. Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required. Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process. Creating and documenting test procedures and scenarios for the pre-UAT phases Supporting the Operational Teams during the UAT and rollout phases The person will mentor and support the colleagues as well as client team on the same.