Key Responsibilities: Debugging of live network issues within give SLA. Performing testing on various software versions and ensuring quality for devices. Reporting of issues and follow up with Vendors / Internal Teams to bring to closure within SLA. Learn new test scenarios and apply new test cases to cover the scenarios so that field issues are miniZed. Update the lead with latest happenings and flag any concerns. Educational Qualifications: BE / B.Tech / MSc - in Electronics / ETC / ECE / CS / IT / Instrumentation with at least 60% or 7 CGPI. Years of Experience: 2 - 5 years Scope of Responsibilities: Must have worked on live debugging of field issues on products or networks. Packet level analysis of protocols. Must have worked as an individual contributor to QA related activities. Automation of test and validation of products using scripting or programming. Knowledge & Skills: Network protocols : Routing - IP / IPV6 / ICMP / BGP / IGP, TCP / IP, DHCP / BOOTP / HTTP/ HTTPS / NAT, Data link protocols: ARP, multicast protocols: IGMPv3, RTP, RTSP, VoIP, SIP, SNMP QoS mechanisms: DSCP, P-bit / Traffic Shaping / Marking / Congestion / Flow control / Remarking etc L2/L3: VLANs / Ethernet header format / ARP / VPN Security: Firewall / Encryption / Filters / IPTables Programming: Shell / Python / TCL / TK / expect / Selenium OS concepts: Linux networking architecture / Windows / Linux Security, File systems, Firewalls etc. Experience with Multimedia IP set top box testing, Ethernet Home Gateways / Wireless LANs will be added plus.