Roles & Responsibilities:
To create specification for HFD products and drive conversion in the market. To engage and expand SI in assigned geographies. To implement agreed Annual Operating Plan which will meet the business goals. Works with the sales and support teams for achievement of customer satisfaction, revenue generation and long-term goals in line with companys vision and values.
Closely work with Consultants / Customer and SI for project business
Meet new customers and Expand Customer Base.
To understand customer requirements and present product appropriately to make sales.
To maintain and develop relationships with existing customers.
Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action.
Sales and Commercial Activities
Ensure Order log-in as per Company Policy.
Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer.
Ensure on time collection of C- forms and other key statuary documents
Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately
Channel and Dealer Management
Identify and appoint new Channel and Dealers in assigned territory as required.
Engage and Drive additional revenue from existing Channel and Dealer network.
Ensure all Channel Communications, reach the Channel on time.
Support Channels in achieving their Goals by providing retailing support
Ensure adherence to agreed Commercial Requirements
Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines.
Meeting up the sales target by promotion of HFD range of products & commercial valves business.
Meeting up Developers / Builders for residential & commercial projects.
Ensure Specification in all identified Projects.
Ensure quotations to projects are submitted on time.
Ensure all Projects are captured in Project Database.
Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head