Must have at least 5 OTM Implementation / Rollout and support experience
Bachelors degree required. B.E. or equivalent
Experience with OTM design and configuration of agent workflow, rate configuration, itinerary, lanes, screen set, and master data set up such as users, locations, and equipment
Basic understanding and experience implementing OTM functionality, particularly in the areas of Forwarding and Brokerage, Order Management, Planning and Execution, and Freight Settlement
Understanding Customer Business Processes / Requirements and Analyzing their feasibility with respect to OTM features and functionalities.
Preparation of Project Scope, Business Requirement Blueprint and various Functional Specification Documents
Preparation of Business Process and Application level mapping documents
Configuring and Demonstrating critical end-end business scenarios as part of Conference Room Pilot (CRP) sessions
Assisting Technical team in translating the functional specifications into design specifications
Configuration of various master entities and modelling of customer business requirements as per the application standards
Suggesting innovative, cost and effort effective solution options for addressing various non-standard business requirements
Preparing functional Test Cases and Scenario documents
End-end Functional and Integration testing of various application modules and custom designed components
Prepare mapping document to interface OTM system with EDI, WMS, Order Management.
Training end users on the application functionality/features and assisting them during User Acceptance Testing (UAT) phase.
Providing Go-Live and post-implementation warranty support for resolving any business issues, in accordance with the agreed SLA terms
Analysing feasibility and impact of various Enhancements/Change Requirements (CRs) on existing configurations, before implementing the same