Technical Writer

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 6-9 lakh
  • 4-9 years
  • Views
  • 12 Jun 2018

  • Software Design & Development

  • BPO/ ITES/ Call Centers
Job Description

**** Need Immediate Joiners**** This role requires a high degree of collaboration, ownership and responsibility for customer success and independent execution. Technical Writers are expected to be highly resourceful at developing content/documents to communicate complex and technical information more easily. They should be very flexible in terms of working as per different time zone to meet product delivery timeline. They should be always intended to learn various technologies to keep themselves updated and apply them as and when it requires as per needs. This is a varied role in which you will experience wide exposure to a range of technologies. You will be working on many different projects simultaneously, each with their challenges and opportunities. Key Accountabilities  Accountable to determine the needs of end users of technical documentation with minimum assistance from other senior resources. Ready to work in flexible time zone as per client requirement. Accountable to study product samples and talk with product designers and developers Accountable to work with technical staff to make products easier to use thus need fewer instructions Organize and write supporting documents for products Use innovative ways like photographs, drawings, diagrams, animations, charts that increase users understanding Accountable to revise documents as new issues arise or changes are implemented Accountable to standardize content across platforms and media Accountable to gather usability feedback from customers, designers, developers etc Excellent written & verbal communication & presentation skill is highly required Accountable to understand the product end to end and develop content within timelines Key Technical and Personnel Skills At least 4-5 years hands-on experience on Technical Writing, Content Development Extensive experience working with MS Word, MS Visio, PowerPoint, Excel, Sharepoint Working experience on HTML, Adobe FrameMaker, Photoshop, Illustrator, MadCap Flare or similar tools Experience in publishing documents in applications through HTML coding, version controlling etc Knowledge & understanding of infrastructure and ability to read architecture diagrams to interpret application functionality correctly Experience in usability & testing of product Excellent interviewing & probing skills

Job Posted By

Rijuta Ghosh
Senior Recruiter

About Organisation

2COMS Consulting Pvt. Ltd.