Graduate/Postgraduate, BE/B-Tech, BCA, B.Sc.
Excellent technical writing, verbal and written skills. Understanding of networking concepts and telecom products like Router, Switches and Firewall devices will be a plus.
Expertise in FrameMaker or any other authoring tool, graphics/video creation tools for example, Captivate, Photoshop, Illustrator, Flash Pro, and Adobe Experience Manager.
Develop Product user guides and release notes to accompany product releases.
Understanding of and experience with DITA; proficiency in designing and developing content that follows DITA standards
Knowledge of STE (Simplified Technical English) and MSTP style guide.
Hands-on experience in GitHub repository
Tracking of bugs and client requests by using BugZilla/JIRA/TargetProcess etc.
Work closely with product owners/TLs/Testers for documentation needs.
Exposure to Agile environment, Interact directly with client on standup calls.