Technical Support

Aniaaz Consulting Private Limited
  • Chennai
  • 10-11 lakh
  • 2-4 years
  • Views
  • 16 Feb 2017

  • IT/ Technology - Software/ Services
Job Description

• Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
• Troubleshoot and resolve user technical issues.
• Experience in MS SQL, ERP are essential.
• Diagnosis & resolving of the hardware problems and troubleshooting.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.

Competencies/Skill sets for this job

Troubleshooting Installation Ms Sql Erp Operation

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