Technical Support -Voice

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-5 years
  • Views
  • 28 Jun 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Attending Inbound calls from customers regarding printers, routers, emails etc.
Analyzing the issues correctly and selling the relevant plans and software..

French, Spanish, German language speaking candidates will be preferred

Candidate’s profile;
• Must have dialed in International Outbound or Inbound Tech process (6 months- 1 year)
• Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.
• Must be confident in pitching about the service plans to the customers.

Benefits and facilities:
• Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
• 24 leaves in a year+comp offs+b'day leave Daily/Monthly Incentives
• Spot Incentives + Monthly incentives

Must be comfortable with Morning/Nightshift
Working Days: 6 days/One rotational Off.

Competencies/Skill sets for this job

Voice Process Tech Process International Bpo

Job Posted By

Jasmine Iyer
HR Recruiter

About Organisation

Adeeba E-Services Pvt Ltd