Technical Support Executive

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-5 years
  • Views
  • 21 Jul 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Eligibility criteria are minimum 10 months-1 year of working experience in International Outbound/ Inbound Tech Support Process and must be flexible in Night Shifts.
Must have Experience in handling calls of printers, routers and anti viruses.
Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, iPhone, i-Pad

• Must know how to close their own calls / can take remote access.
• Must be fluent in English
• Candidates must be able to join immediately.
Shift: US Shift
Working Days: 6 days/one rotational off

Benefits
• Fixed Salary on time (1st of every month)
• Attractive performance incentives
• 24 leaves in a year + comp off + B'day leaves
• No extension of shift timing.


Competencies/Skill sets for this job

Tech Support Process Troubleshooting Inbound Calls Us Shift

Job Posted By

Jasmine Iyer
HR Recruiter

About Organisation

Adeeba E-Services Pvt Ltd