Technical Support Engineer

  • Pune
  • 10-15 lakh
  • 3-5 years
  • Views
  • 12 Apr 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

The key to being successful in the Technical Support Engineer role is having exceptional troubleshooting skills combined with a passion for providing top notch customer-handling and communication. Those qualities combined with the following requirements will provide you with the tools needed to become a key contributor to the Technical Support team.
A bachelor degree in computer science/engineering or equivalent work experience
Strong support, deployment and/or administration experience for enterprise software solutions
System administration/support experience in Windows and Unix environments with an emphasis on Linux
Configuration and troubleshooting SNMP based Network/Systems Management platforms
MySQL Database knowledge is recommended
Knowledge of scripting, PHP and/or Python is a plus
Solid understanding of TCP/IP networking
Handling customer cases via phone and email systems; on-site experience a plus

Competencies/Skill sets for this job

Unix Mysql Database Python Linux Networking Ip Networking

Job Posted By

Vinoth Kumar
Head - Talent Management

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