Technical Support Engineer

Rivera Manpower
  • Bangalore
  • 2-5 lakh
  • 1-2 years
  • Views
  • 21 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

* Provide remote solutions to problems and explain the solution in such a way that non-technical users understand.
* Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone.
* Must be working on Product/Application/Server support.
* Should have good knowledge on networking, trouble shooting.
* Should give voice and e-mail support to US & UK clients.
* Should be technically very good. Willing to work in US shift.
*Installing/Configuring computer hardware operating Systems/Applications
*Monitoring and maintaining computer systems and networks
*Troubleshooting System/Network problems and diagnosing/solving hardware or software faults
*Evaluating new Technology

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Rivera Manpower