Technical Support

Teamware Solutions
  • Hyderabad
  • 2-4 lakh
  • 1-5 years
  • Views
  • 04 Aug 2017

  • Customer Service

  • IT/ Technology - Software/ Services
Job Description

Minimum of 1+ years of experience in International call taking Role.
1. Strong English Communication Skills.
2. CISCO related troubleshooting knowledge.
3. Basic networking knowledge.
4. Knowledge on Windows 10 operating system.
5. Knowledge on MS Office applications.
6. Basic desktop knowledge.
7. Basic remote support knowledge.
8. Wireless troubleshooting knowledge.
9. CISCO related troubleshooting knowledge.

Good-to-Have:

1. Strong English Communication Skills.
2. Knowledge on Lotus Notes, Sametime & Google Email Client.
3. Basic networking knowledge.

Expectations from the Role
1 Minimum of 1+ years of experience in International call taking Role
1. Strong English Communication Skills.
2. Knowledge on Lotus Notes, Sametime & Google Email Client.
3. Basic networking knowledge.
4. Knowledge on Windows 10 operating system.
5. Knowledge on MS Office applications.
6. Basic desktop knowledge.
7. Basic remote support knowledge.
8. Computer hardware knowledge.
9. Basic networking knowledge.
10.Taking calls/Meeting all the call based SLA is the prime responsibility. Adhering proper break timings is a part of role.


Job Posted By

Syed Moin
Talent Acquisition

About Organisation

Teamware Solutions