Experience working with infrastructure technologies support, setup, monitoring and performance testing.
Infrastructure Architect role in developing infrastructure design solutions covering network, server, database, application, and reporting domains.
Ability to design and deliver solutions that factor in system performance, usability, quality, cross-system interdependencies, scalability while accounting for development and maintenance costs.
Broad technical expertise with the software and hardware components of modern computing environments, including a deep knowledge and understanding of information technology approaches, applications, architectures, tools, and methodologies, as well as a broad-based background in a wide variety of technology platforms
Acts as central liason for all QA activities for Application Support Maintenance Program
Interface with all Dev and QA stakeholders and ensure day to day deliverables are met
Manage/mentor onshore and offshore QA teams.
Manage customer escalation and provide insight to leadership * Perform Root Cause analysis and put control measures
Establish best practices/methodologies as appropriate.
Monitor, review and Report on all QA activities
*Timely escalate and take corrective actions on missing deadlines/milestones
Provides test strategy, planning to effectively meet business needs
Manage testing velocity and report progress
Perform test artifacts review and ensure quality and standards are maintained as per best practice.
Defect management, Metrics and continuous improvement
QM compliance standards
Participate in release management meeting and update status summary.