Technical Architect- Genesys CTI

  • Bangalore
  • 10-15 lakh
  • 8-10 years
  • Views
  • 02 Mar 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

The successful candidate must have good exposure on CTI development, Agent softphone .
Extensive experience on Genesys Framework 8.x and understanding of Genesys end to end Architecture.
Strong exposure on Genesys API / SDK, Gplus Adapter, Integration of Genesys solution with CRM Agent desktops
Should have knowledge on JAVA/.Net technology.
The candidate must have been involved in at least one major Genesys upgrade project for 8.x Suite. The candidate must also worked in installation & configuration of Genesys products.
Should have hands-on experience with Genesys routing Designer tool (IRD)
Should have - iWS/WDE experience/SDK knowledge.

Competencies/Skill sets for this job

Java .net Technology Sdk Routing

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