Job Description: Experience: 5 years to 7 Years
Shift Details : Willing to work in 2nd Shift (2pm to 10 pm)
Support experience in Linux JAVA J2EE technology with strong analytical and problem solving skills.
Experience with Linux servers in virtualized environments .
Familiarity with the fundamentals of Linux scripting languages . Familiarity with load balancing, firewalls, etc.
Ability to build and monitor services on production servers .
Debugging and troubleshooting skills in Linux, J2EE environment .
Oracle, SQL Server DB2 database experience.
Ability to organize, plan, prioritize to support incidents and requests. . Excellent written oral skills in English language. . Excellent interpersonal skills, being able to work converse with both IT and Business personnel.
Should be a self-starter and highly self-motivated to identify/plan/execute both process and application specific improvements . Provide application support for assigned applications . Create/Update applications production support documentation. . Communicates with the business customer, GSD, Database team, Operations team and Global support teams (NA) on a day-to-day basis and resolves action items. . Plays SME role in terms of technical resolution for application support . Responsible for ensuring agreed application availability and CSF/CTQ/TRT for the assigned applications. . Lead SCRP (SoX/Non-SoX), ACR / DR related activities . Ensure that appropriate security and controls are adhered for application. . Ensure appropriate use of Ford IT processes, tools and methodologies within application. . Support AD teams in the transition of Applications and enhancements from Development to Production . Support problem management and drive for efficiency. . Support to meet targets for Audits, OICs by collecting data and then