Solving issues like windows and mac computer or laptops and other devices.
customers will call on issues related to email, anti-virus, pop up calls,
error messages, etc. candidates need to solve these issues by giving a
resolution to the issues and convince the customer to pay to get the issues fixed.
Needs to be fluent in English.
Needs to be convincing and communicative.
Needs to know how to close their own calls.
Needs to be exp in tech support outbound or inbound at least for 1 Year
Needs to be flexible.