Tech Sales Executive

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-4 years
  • Views
  • 31 May 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Shift - Night/Rotational Shift
Inbound process with fixed Salary
Growth opportunity by performing
Hike in the last drawn salary (If have proper relevant papers)

Responsibilities and Duties
• Candidate have to understand customer's problems
• Candidate have to understand customer's technical problems related to PC,Router,printer,mobile etc
• Candidate have to take remote access and troubleshoot technical problems with the relevant software
• Candidate have to convince customers to register and buy our plans
• Candidate have closed the call by taking the payments and generating the bills
Required Experience, Skills and Qualifications
• Candidate must be comfortable in English
• Candidate must be flexible in Night Shift and rotational Shift
• Candidate must have at least 6 months experience in Tech Support
• Candidate must know how to take remote access,troubleshoot problems and close calls
• Candidate must be serious and job oriented
• Candidate must be comfortable in working 6 days in a week with 10 hours working and one rotational week off
Benefits
• Salary on the 1st of Every month
• Fixed Salary
• No Extension of Shift Timings
• On spot Letter of Intent
• 24 casual leave, 15 calendar holidays,and b'day leave
• Incentives like Spot Incentives, Daily Incentives, Rewards and Recognition Scheme.
• Incentives up to 20,000
• Referral Bonus 3,000 per person referred.


Competencies/Skill sets for this job

Remote Access Tech Support Technical Sales Troubleshoot

Job Posted By

About Organisation

Adeeba E-Services Pvt Ltd