Tech M - Solution Integrator

  • Pune
  • 10-16 lakh
  • 8-13 years
  • Views
  • 14 Oct 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Job Description:

Solution integrator is expected to have the following traits:
Solid cross functional and cross technical experience Delivery, Solution Design, Presales
Business orientation
Good social and communication skills
Technology agnostic Consulting mindset
Ability to question the different aspects of the solution and be able to take informed decision
Highly passionate, energetic, decision maker
Customer centric
Ability to bring in holistic perspective
Ability to author and synthesize content for one Tech M experience
Creative and Disruptive thinking

The responsibilities of a solution Integrator are:
Proactive Solution Phase
o Provide solution inputs for preparing a business case
Bid Qualification
o Participate in Bid Qualification Calls Capture customers drivers for the proposal, assess competition and aid in determining target pricing
o Request for bid qualification at intermediate milestones, as needed
Solution Definition
o Conduct solution brainstorming /white-boarding sessions
o Should Interact with Sales team to get the pulse of the customer on their preferences/choices of solution components
o Identify solution stakeholders and define solution scope for each
o Define solution storyboard, key tenets of solution, differentiators, executive summary outline
o Publish the High level Solution Straw-man identifying the major components of the solution This will be drilled down by the technology, horizontal and vertical competency solution architects in their specific areas
o Publish Dos and Donts for solution development to each stakeholder
Solution Development
o Identify appropriate case studies and references, as needed
o Define review milestones and identify reviewers to be incorporated in bid plan
o Identify product/technology partners, as needed
o Should continuously interact with the individual solution component SPOC to review and guide the component solution so that it is in line with the overall solution
o Analyse the impact of any scope change / query resolutions from customer on the overall solution, timelines, efforts, SLAs
o Baseline the proposal ready for submission
o Integrate solution components to create proposal response
o Own the E2E sizing. Should be able to optimise the sizing based on inputs from individual technology / component owners
Solution/Proposal Review
o Review and sanitize the review comments and queries
o Ensure that there are no gaps / overlaps in effort estimates in a multi-pillar scenario
o Review engagement level delivery schedule, communication and escalation plan, assumptions, risks and dependencies provided by delivery owner
o Define / Develop commercial model with finance, as needed
Delivery Plan
o Blueprint engagement level delivery schedule, communication and escalation plan, assumptions, risks and dependencies
Bid Risk Tracking
o Identify, track and mediate risks throughout the bid process
Bid Defence
o Should create the story for the defence to effectively communicate our value proposition
o Should defend the overall solution during bid defense and be able to handle any questions on the overall solution
Commercial negotiation
o Aid in commercial negotiation, as needed
Handover to delivery
o Handhold delivery team during the initial period to ensure the delivery happens in line with what was proposed
o Assist in delivery assurance reviews
Solution Areas Solution Integrators are expected to have expertise in one or more solution areas so that when a RFP/RFS request comes, the right solution integrator can be mapped. The solution areas are:
Telecom BSS (Either/or with OSS Mandatory both - desirable)
o Billing, CRM, Ordermanagement, Portal, Self Care etc.
o Helping applications like number management, no. portability, voucher management, RAFM etc.
o CCT will be an advantage
o Knowledge and expertise on modern digital concepts of Omnichannel and its integration with BSS systems.
Telecom OSS (Either/or with BSS Mandatory both - desirable)
o Provisioning & Activation
o Discovery & Reconciliation Inventory
o Atleast two major COTS product expertise across FCAPS Netcool, SMARTS, Remedy
o Knowledge and exposure to modern concepts SDN/NFV and integration with OSS systems
o T&M and Managed Services - usually all technologies including .Net, Java, MF, Middleware and ERPs (Mandatory)
Cross Platform Solutions (Desirable)
o System Integration, Legacy Modernization, Application Migration, Middleware Migration
Architecture services (Desirable)
o EA Assessment, Support and Governance and other architecture services

Competencies/Skill sets for this job

Risk Tracking Slas Spoc E2e Java Net .net Sales Calls Crm

Job Posted By

Vinoth Kumar
Head - Talent Management

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