Team Leader -(NonTechnical)

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 6-7 lakh
  • 1-4 years
  • Views
  • 07 Jul 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

1. Require an individual who has a previous and demonstrated ability of success in a.) Proven people management skills b.) Service delivery
2. Require one to be involved with various Process Improvement related projects to drive efficiency in the team
3. Open to travel to client location on transition USA/UK
4. Require one to upgrade ones knowledge by taking up company sponsored Insurance exams certified by The Institutes if applicable
5. Require the ability to prepare MIS reports and do various analyses to understand improvement opportunities
6.Require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level

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2COMS Consulting Pvt. Ltd.