Team Leader

Quotient Consultancy
  • Bangalore, Hyderabad, Mumbai
  • Confidential
  • 5-8 years
  • Views
  • 12 Jun 2018

  • Customer Service

  • KPO/ Analytics
Job Description

Designation: Team Leader - QA Department: RCM Position Based Out of: Mumbai/ Hyderabad/ Bangalore Key Responsibilities & Accountabilities: Production Planning & Control, Process monitoring, Assignment & review of workload, analysis of SLA parameters with team performance and planning continuous improvement in performance, process optimization, adherence to reporting schedules and maintaining all necessary process documentation as per the process protocol Maintaining and achieving KPI parameters set benchmark for the processes. Keeping oneself updated on EHR and RCM industry norms. Constant monitoring Team performance, evaluation and feedback to the Management Maintaining friendly relationship with team members Maintaining discipline on floor To build a pleasant work environment to reduce the stress among the team members and boost their morale Analysis for the team members and identifying training needs for the team communication thereon To follow the norms required to maintain Quality Standards To conduct daily team briefings on updates Education Any Graduate/ Post Graduate Compensation- As per company standards Shifts- Flexible with shift timings

Job Posted By

Amogha .

About Organisation

Quotient Consultancy